1. Introduction
Welcome to Room Enhance AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our AI-powered room transformation services.
Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access the site or use our services.
2. Information We Collect
Personal information
We may collect the following personal information:
- Name, email address, and other contact details when you create an account
- Billing and transaction information when you purchase credits or services
- Information provided during customer support interactions
User content
We collect and process content that you upload to the service, including:
- Room photographs uploaded for transformation
- Descriptions and prompts provided for room transformations
- Generated images and associated metadata
Technical information
We may automatically collect technical information when you visit the website:
- IP address, browser type, and device information
- Operating system and platform
- Pages visited and interactions with the website
- Referring website addresses
3. How We Use Your Information
We may use collected information for the following purposes:
- To provide, operate, maintain, and support the services you request
- To process transactions and provide related confirmations or invoices
- To diagnose errors, secure the service, and improve product reliability
- To respond to comments, questions, and customer service requests
- To provide technical notices, updates, security alerts, and administrative messages
- To protect, investigate, and deter fraudulent, unauthorized, or illegal activity
5. Third-Party Services
We use third-party services to provide parts of the product, including:
- Payment processors for transactions
- Analytics and advertising services for measurement
- Authentication services for account access
- Cloud, database, storage, and AI providers used to operate product workflows
Those services may process information according to their terms, privacy policies, and our applicable agreements with them.
6. Your Rights
Depending on your location and applicable law, you may have rights regarding personal information, including:
- Access to personal information held about you
- Correction of inaccurate personal information
- Deletion of personal information
- Objection to or restriction of certain processing
- Data portability
- Withdrawal of consent where processing relies on consent
To submit a request, contact us using the information below. We may need to verify your identity before completing it.
7. Data Security
We use technical and organizational measures designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
8. Children's Privacy
The service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy. Changes will be posted on this page with a revised "Last updated" date. Review the policy periodically for current information.
10. Contact Us
For questions about this Privacy Policy or a privacy request, email hello@roomenhance.com.